Entries by Kindred

When was the last time you updated your on hold message?

Let’s face it people do business with people. Everyone has a phone and people still use the phone to call your business. What sort of experience do your callers experience when they call your company? Do they get an updated friendly message with: a relevant marketing story your hours of business how to find you […]

Defending Your Business from Ransomware

Thanks to Infrascale and the Barrie businesses that joined us at Kenzington Burger Bar this week. We had a tasty burger and beer lunch topped off with a webinar on ransomware. Here are the pics and supporting documents if you’re interested in options to protect your data. Defending Your Business from Ransomware Presentation Prepping for […]

Sales Representative for Disaster recovery as a service (DRaaS)

The THM Group has partnered with Infrascale, the most powerful disaster recovery solution in the world. Our goal is to give every company the ability to recover from a disaster – quickly, easily, and affordably. Combining intelligent software with the power of the cloud is how Infrascale cracks the disaster recovery cost barrier without complex, […]

Be prepared when disaster strikes

Business Continuity (BC) and Disaster Prevention (DP) Canadians and Canadian businesses experience many different emergencies like power outages, floods, forest fires ice storms, tornadoes, public health crises, blackouts and forest fires. You can prepare your business with a Business Continuity (BC) and Disaster Prevention (DP) plan. The NEWT Managed PBX Solution, due to its advanced […]

Is It Time To Upgrade Your Business Phone System?

Everyday we visit or talk to customers who have traditional telephone systems or a key telephone system. They have had these systems for 5, 10 or even 20 years. Many of these systems are end of support or end of life and even some of the manufacturers are no longer around. So what happens if […]

Leave a Professional Voicemail Message

Today, technology requires us to use many numbers and locations for telephones, fax machines, mobile phones, and email. Often, these mediums can be very impersonal. However, by applying some “electronic etiquette”, we can make our digital communication more effective. Voicemail Tips State your name and company Clearly say your phone number Details – ask specifics […]

How and when the telephone number was invented

The telephone number was invented in autumn 1879 by Dr. Moses Parker in Lowell, Massachusetts. There was an outbreak of measles and the Doctor was concerned that replacement operators filling in for the sick ones wouldn’t know which people were associated with the several hundred jacks that needed to be patched. Dr. Moses suggested the […]

Free Business Phone Bill Analysis and Audit

Many companies pay more than they should for business phone services Over time things in your business change and so should your business phone services. When we perform business phone bill audits we often find phone lines that aren’t in use any more and they’re still being paid for, or lines that have no long […]

NEWT Tip: Change your Holiday Greeting

At this time of year, companies organize food drives and hold Secret Santa parties all to embrace the spirit of the season. That carries over to all their business communications as well, adding season’s greetings to invoices, announcements, their web presence, where ever they think there should be a touch of the Ho, Ho, Ho. […]

The word telephone means

The word telephone means: “to talk far off”   People have sought better and faster means of communicating as far back as the cavemen. African natives used tom-tom drums and North American Indians used smoke signals. The Romans sent message by trained runners on foot, and mounted riders have been used to carry messages for […]